Home End of Life Care 5 Ways to Say My Heart Goes Out to You

5 Ways to Say My Heart Goes Out to You

by Leona Small
my heart goes out to you feature

Knowing what to say when someone dies; when talking to a friend, family member, colleague, or anyone who has lost someone dear to them, is an incredibly sensitive topic. How do you say “my heart goes out to you” without sounding cliche?

Approximately 9,270 deaths occur every day in the United States. This results in a lot of grief for the loved ones left behind. Dealing with major loss such as this leads to serious grief.

That grief manifests itself differently in different people and no one person’s experience of grief is the same. As a result, there isn’t one formula for knowing what to say when someone loses a loved one. However, knowing examples of what you might say or do to convey sympathy and support for those who are grieving is a good first step towards being there and helping someone who has suffered a loss.

Understanding Grief

Knowing how you can support the person dealing with grief is the first step in supporting the grieving person, and helping them toward a path of healing.

  • Presence: Remember that those experiencing difficulty need people to be there. Often this means more than any other help received, just showing up can be the best thing.
  • Silence: It is difficult for a person to be silent. Be comfortable to be silent and let your silence support the grieving person; allow the loved one to start the conversation.
  • Validation: Validation, in this instance is supporting, accepting and recognizing the other person’s truth. You don’t need to echo your truth or agree with their truth but you do need to acknowledge their truth. Every person has their own reality and validating this one of the best ways to help during this time.
  • Reframing: This is where you take a step back from the topic, and consider the lens through which the topic is being framed. It will help you when you are avoiding confrontation and help you connect with something your loved one truly believes in.
  • Use yourself and not the moment: Be there, use your silence, give validation, and consider reframing, but do not make it about you. When you are with the grieving person, take yourself out of the equation. Try to avoid voicing your own frustrations in the moment.
  • Avoid giving advice: When someone is grieving, more often than not the person does not want their grief “fixed” but just to know that you are there to support, listen, and offer comfort.
  • Offer concrete help: No matter how small, be generous with concrete help. Offer a cup of tea, food or time. Offer to make a meal, clean, or do shopping. This will make a major difference in your loved ones life. Follow up. Their grief does not have a timeline.
  • Recommend professional help: There is no shame in seeking help, and this needs to be expressed after you have been present, validated, reframed and offered help. If the grieving person shows signs of deteriorating instead of progress, this might be an indication that the grieving person needs professional help. If you have to offer any advice (let this be the only piece of advice) make sure it is in the right context.
  • Be genuine: Offer your genuine self. If you feel out of depth, anxious, or awkward, acknowledge this, move on and be yourself.

What Does My Heart Goes Out to You Mean?

caring heart

The phrase “my heart goes out to you” means you are sending condolences, that you feel pain for them.

You’re indicating that you hold them in your heart. It implies feelings of shared sorrow and care. It has a sincerity to it that is sure to resonate with a grieving family member

5 Ways to Say It with Feeling

Flowers and plants are a common expression of sympathy. Sending a symbolic plant or one that will last year-round indoors may serve as a kind gesture to the person who has lost a loved one. Hand-written condolence cards with the plant or flowers can symbolize your affection for the person who has passed away and their family.

Other gestures may include a donation to a charity in the deceased person’s name. Donating to charity in honor of a friend or family member who has passed away can bring a sense of peace to their loved ones. Acknowledging what was important to them still matters and continues to be important to those who knew and loved them.

There are many ways to say “My heart goes out to you”. This can be by means of a sympathy card, text message, or even in a eulogy. These are just a few of the ways to comfort the person.

1) “[Name] was such an incredible person. I’m so sorry you and your family are going through such a terrible loss.”

People shy away from using the deceased’s name. They do this to try and minimize the pain the family might be feeling, but it can be very isolating to the grieving person, almost as though their memory is already being erased.

Mentioning the deceased person by name and saying something positive and specific is a good way to express sympathy. 

2) “I’m sending my love to you and your family during this difficult time.”

This message is short and sweet. A message like this can be very comforting to a grieving family. You can use this message in a sympathy card or say it out loud.

3) “You’re dealing with a lot right now. Why don’t I do X for you? I’m sure you could use a break.”

When going through a tragedy, it can be hard to focus on everyday tasks. This could be anything from parenting kids to things as simple as getting groceries. A message like this does more than just express empathy. It also provides help for someone in need of support. This doesn’t have to be the specific gesture you make — you can adapt it to the needs of the person in your life.

If the individual is particularly grief stricken, they may even appreciate help with tasks like writing an obituary or planning a wake. Just be careful with getting too personal with offers like this unless you are family or an exceptionally close friend.

4) “I know you have a lot on your plate right now. I’d love to drop off dinner for you and your family.”

Making practical concrete offer of comfort can be helpful to someone coping with a loss. Small tasks like shopping for food and cooking it can feel overwhelming. Dropping off a homemade meal can ease a burden.

5) “You and your family have been through so much lately. I am really in awe of your strength. If you need to take a break from being strong, I’m here.”

Reminding the grieving person that they are strong can bolster the person dealing with a personal tragedy, it’s easy for them to feel weak and worn down. They may also need to hear that it’s okay to have weak and vulnerable moments, too.

heart shaped sympathy flowers

5 Ways to Say it With Action

Watching your loved one grieve; mourning their loss, may make you feel helpless and wishing you could take away the pain or bring comfort. This feeling often compels people to express sympathy by doing something practical to help, and chances are these acts of sympathy will be welcomed.

If you want to help through action, be specific in your offers. “Let me know if/or what I can do to help” is a lovely gesture, but often those who have just lost a loved one feel as though they are drowning in all that needs doing. Offering specific tasks may just be the lifeline they need.

  1. Offer to do chores: Offer to  help with housework (laundry) or yard work (mowing the lawn)
  1. Buy groceries: Check their refrigerator and pantry. Buy staples, especially if they will have guests from out of town.
  1. Transport: Help the grieving person with transport for errands (especially if they are elderly or uncomfortable doing errands on their own), or transport guests that have come from out of town.
  1. Provide ready-made meals: Stick to basic meals like; pies, casseroles or lasagna.
  1. Get them outside: Getting some fresh air, a little exercise or fresh air can help take their minds off all the busyness of what is happening around them. 


Losing someone close to us leaves an unbearable memory which makes it hard to carry on. Supporting someone going through this difficult time, to make this event less painful to deal with, we use language to express our sense of solicitude or sympathy to the bereaved person.

It is important to remember that everyone copes with loss differently. While the grieving person may find that they experience all five stages of grief, they may also find that it is difficult to classify their feelings into any one of the stages. Have patience with them and their feelings in dealing with loss.

Allow them time to process all of the emotions. When they are ready to speak about the experiences with loved ones or a healthcare professional, allow them to do so. Remember that you don’t need to do anything specific, but allow them room to talk about it when they are ready.

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